Answers on cost, timelines, ownership, and connecting to the systems you already use.
What kind of internal software do you build?
We build operations tools for work a business currently does by hand, accounting and finance tools such as invoicing, reconciliation, and commission calculation, finance tracking with budget versus actual reporting, databases that replace scattered spreadsheets, business intelligence dashboards, customer and client portals, and websites. Most projects start with a process that runs on spreadsheets and email.
How much does custom software cost?
Every project is quoted after a scoping conversation, because cost depends on how many workflows the tool covers, how many systems it has to connect to, and how much data has to move over. Most builds are quoted as a fixed price against a written scope so you know the number before work starts. Ongoing support and enhancements are handled on a monthly agreement.
How long does it take to build an internal tool?
A focused single-purpose tool is usually a matter of weeks. A larger platform that covers several departments and integrates with existing systems runs across several months. We build in stages and put working software in front of your team early, so you can review progress throughout the project.
Do we own the software you build for us?
Yes. You own the source code, the data, and the accounts it runs on. Handover includes the repository, documentation, and a walkthrough for whoever will maintain it, so you can keep the software running with or without us.
Can the software connect to the systems we already use?
In most cases yes. We regularly integrate with accounting platforms, property management and CRM systems, payment processors, and internal databases through their APIs or scheduled data exports. Where a system has no API, we can still work from file exports on a set schedule.
Do you host the software, or do we?
We support both. We can host and manage the application in the cloud, including deployments, monitoring, backups, and updates, with the hosting accounts in your name so you can move it at any time. If it needs to run on your own hardware, GoMango Tech, the technology services arm of Blue Brick Partners, handles the on-premise servers, networking, and maintenance. Clients usually choose on-premise when data has to stay on site.
How do you decide what features to build?
We start with interviews before any design work. Our team comes from product management, so we talk to the people who will use the tool daily, the manager who owns the process, and the person paying for it. From those interviews we write a feature set with priorities and product goals with measurable targets. We build against those targets and check the finished tool against them, because software that meets a requirements list but goes unused is a failed project.
Can you help with rollout, training, and change management?
Yes, if you want it. On most internal software projects, the rollout asks more of your team than the build does. Blue Brick Partners consults on operations and personnel, so we can run the training, write the documentation, phase the cutover so daily work continues, and work with managers through the transition. This work is scoped and priced separately from the build, and many clients only want the software delivered.
Do you support the software after it launches?
Yes. Most clients keep a support agreement covering hosting oversight, monitoring, fixes, and a monthly allocation of development hours for changes. If you prefer to have your own team take it over, we document the build and train them.
Do you work with companies outside of Dallas?
Yes. The team works remotely with clients across the United States and meets on site for discovery and training when it helps. We are based in Dallas with a satellite office in Nashville, so in-person work is easiest in Texas and Tennessee, and we travel anywhere else when a project needs it.